It’s about 14h00 on Saturday afternoon as my husband and I walk into the supermarket to get some much needed items. We see a mom with 3 kids as we enter the store. Looking at their size, I’m of the opinion that the kids could be all under the age of 5. With the youngest sitting in the trolley. The mom squats down to the level of the two older ones, indicating to them to behave. Her tone is calm and she looks relaxed.
Whilst in the shop, I spot the mom and her three kids again, this time in the toiletries aisle. The youngest is having a meltdown and the other two is acting out. Kicking each other, shouting and running about. Once again she gathers them and instructs them to behave.
This time she looks a bit flustered but still seems calm. Flustered because of the embarrassment she felt at that particular moment as people started staring and scrutinizing her ability to handle the situation.